If you are a domestic student, most classes will return to on-campus face-to-face delivery and you are encouraged to attend these. If you are an onshore international student, you need to attend class on-campus in order to comply with your visa requirements - unless you have a compelling or compassionate reason with supporting documentation. If you are located offshore, you can continue to attend class via our virtual classroom - so border closures don’t get in the way of your study goals.

If you are a domestic or onshore international student, and either you or a member of your household has a medical condition that may place you at greater risk of COVID-19, or you have another compelling reason as to why you cannot attend any classes on-campus, please contact Student Services via email. You may be required to provide supporting documentation.

Our Sydney and Melbourne campuses are certified COVID-19 safe spaces. There are clear policies and procedures in place that meet all the government requirements to ensure our community health and well-being. To view these, please go to the Student Services section in Canvas.

At this stage, a mask is not mandatory on-campus. We are acting in accordance with the latest advice from the Government and Health Authorities and will let you know if there are any changes.

If you do not have a scheduled class but you would like to be on campus to complete your coursework, please book a room via the following links:

Alternatively, if you would like to be on campus to meet your classmates outside of a classroom, please follow the visitor guidelines and check-in upon arriving at the campus. This will ensure we have a record of everyone who is on-site at all times, so we can keep our community safe.

Yes, you can stay on campus for the day regardless of if you only have one class.

Yes, you can borrow the film equipment from 8th February 2021. You will need to reserve the equipment via our booking system using the links below:

Yes, you can use the green screen room outside of your scheduled class time. You will need to reserve the facility via our booking system using the links below:

Yes. To schedule an appointment, please contact Student Services via email at studentservices@ait.edu.au

The virtual classroom learning platform is accessible via desktop or laptop computer, your mobile phone as well as tablets, such as iPads. That means you can follow along with lectures and participate in discussion groups from any device without any issues.

Though, it is important to understand that due to the practical nature of our courses, you need to arrange access to a modern desktop computer or laptop with broadband internet access. We have structured all programs so that you won’t need a printer, scanner or headset.

It’s so important to us that we meet the commitment we made to you and your families when you enrolled with us - that we will give you the best education you could hope for, and that during your time with us we will keep you safe.

That’s why it was so important to select the right online learning platform - that mimics a physical classroom environment.

Our online learning platform - Canvas - is your Virtual Classroom. 

With a host of multi-media features, it allows for real-time sharing of audio, video and presentation slides, and allows groups to collaborate through a live whiteboard, breakout rooms, discussion boards and polling. We have also invested in new technology to ensure we continue to deliver a superior classroom experience if you are joining remotely with things such as tracking cameras to ensure the teacher can always be seen and heard, investment in audio, tablets and cameras that enable documents created in class to be shared online and much more..

When you join your virtual classroom, you’ll also have access to your teacher in your virtual classroom as well as a dedicated Online Learning Help Desk that is ready to support your learning, Monday to Friday every week from 8am - 8pm!

You will need to contact the Online Learning Help Desk and log a ticket. The Help Desk is available Monday to Friday each week, from 8am - 8pm.

A staff member from the Online Learning Help Desk will respond to your needs within 24hrs. 

To contact the Help Desk, email elearninghelp@redhilleducation.com

 

If you need assistance with your course materials & learning, please contact your Educator (teacher) directly via your usual communication channel. While studying online all communication with your teacher about your course must be communicated through Canvas.

Your teacher will provide information to you with regards to course progression, assessments and exams.

Yes, if the subject you are enrolled in requires a software license, we will provide that to you free of charge.

If you are unwell, you need to contact your Educator and Student Services to advise them of your absence as soon as possible on the day you will miss class.

You will need to provide a medical certificate as per the standard policy.

We also advise you to seek medical advice.

For any questions about your enrolment please contact Student Services via email studentservices@ait.edu.au